Fully Resetting the Mainboard State

Power off the Framework Laptop by navigating to the Windows icon on the bottom left and clicking on "Power" followed by "Shut down," or if on Linux, the equivalent action there.

Unplug your power cable from the USB-C Expansion Card in your Framework Laptop.

Close the lid on your Framework Laptop and place it upside down on a soft, non-marring surface, such as the bag that it shipped in.

Using the T5 bit in the Framework Screwdriver, unscrew the 5 fasteners on the Bottom Cover. These fasteners will remain attached in the Bottom Cover so that you do not lose them.

The fastener on the bottom left (circled in orange) will not unscrew as far as the others, as it is acting as a lifter for the Input Cover.

Flip the Framework Laptop back over and open the lid to around 120 degrees.

The bottom right corner of the Input Cover lifts up when the five fasteners are properly unscrewed from the previous step. You should not have to use any excessive force to remove the Input Cover.

Carefully lift the cover up from the bottom right corner. If you need to, you can use the spudger end of the Framework Screwdriver to lift it as well. Lift the Input Cover off the Mainboard, flip it over (keyboard side down), and place it about halfway on the Bottom Cover.

Using a SIM Eject tool or another small pin, very carefully insert the pin into the hole at the bottom edge of the coin cell receptacle, and tilt it down to eject the coin cell battery. Note that this receptacle is quite fragile, so avoid trying to remove the coin cell any other way (trust us, we've tried).

Place the coin cell off to the side for now.

Carefully disconnect the Battery by gripping the connector edges with both fingers and slide the connector straight down from the socket.

With all power now removed from the Mainboard, let it sit for two minutes to allow any residual power to discharge.

Now with the Battery still disconnected and the RTC Coin Cell still removed, plug your Power Adapter back into the laptop. At this point, you should see the LEDs on the left and right sides of the Mainboard start to blink red. This confirms that the board is powered on and in a reset state.

Disconnect AC power from the laptop.

Re-insert the RTC Coin Cell battery by sliding in the top edge first, and then pushing down on it until it clicks into the receptacle. Make sure the Coin Cell is aligned well, and don't apply too much force, as the receptacle is fragile.

Carefully slide the Battery connector back into the mainboard, gripping both edges of the connector and sliding in straight without letting the connector twist or bend.

At this point, plug the Power Adapter back into the laptop and let it charge for five minutes. The LEDs on the sides of the Mainboard should blink red when the Power Adapter is plugged in.

If the LEDs did not blink red, with the Power Adapter still plugged in the the laptop, follow the earlier instructions to unplug the main Battery and plug it back in. After this, the LEDs should start blinking, confirming power. If not, please reach out to Framework support.

After five minutes, you can disconnect the Power Adapter and reassemble the laptop.

The cable should be inserted far enough that the white line almost touches the receptacle.

If it is not inserted far enough, you'll need to flip up the black latch on the other side of the connector, slide the cable in further, and then close the black latch again.

Flip the Input Cover over the Bottom Cover so that the keyboard is facing up and attach it to the Bottom Cover by aligning the top and bottom edges of both covers.

The covers are magnetic and should fit into one another easily. If you feel any resistance simply lift the Input Cover up and try again.

Close the Framework Laptop and turn it upside down to reveal fasteners on the Bottom Cover.

Using the T5 bit in the Framework Screwdriver, screw all 5 fasteners back in.

Plug your Power Adapter back in and let the laptop charge for 24 hours. You can use your laptop during this time, but keep it plugged in to let the RTC Coin Cell fully recharge.