If you’re getting the USB power surge error with the 11th gen model, make sure you update to the latest bios and then follow this guide to reset the motherboard. Just updating the bios is not enough apparently. Also, as @cheese mentioned, plug it in often enough to charge the RTC battery. Not great but there doesn’t appear to be another resolution besides replacing the main board. Maybe they can offer a higher capacity battery in the same form factor someday? The RTC should obviously charge itself using the main battery, an issue they have acknowledged and fixed in the 12th gen board, it seems. Hopefully the 3.10 bios update will reduce the drain on the RTC in the 11th gen model and somewhat mitigate this issue. Still, if you don’t want to experience this frustration, make sure you keep it charged.
Same for me. The lights flashed red AFTER plugging in the battery but BEFORE plugging in external power. I had a fully charged battery, so perhaps that explains it?
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