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I think it would be most appropriate to recommend turning on “Large Text” in settings>accessibility first (which will probably resolve the issue for many people, including me). Then recommend installing gnome-tweaks and changing the font manually. Lastly, recommend the fractional scaling setting, and make it exceptionally clear that it is an experimental setting and can (and most likely will) lead to rendering issues. Since Framework is a company that takes transparency so seriously, I believe this should be just as transparent.